Warranty Terms & Conditions

Warranty Policy

At CarTek, we stand behind the quality of our products. We offer a warranty on all eligible items to ensure your satisfaction. Please read the following information to understand our warranty policy:

Warranty Coverage:

Our warranty covers manufacturing defects in materials and workmanship.

The warranty period varies depending on the product and is specified in the product description.

Exclusions from Warranty Coverage:

Our warranty does not cover damage caused by accidents, misuse, or normal wear and tear.

Damage caused by improper installation, maintenance, or repair is also not covered.

Making a Warranty Claim:

To make a warranty claim, please contact our customer service team with your order number and a detailed description of the issue.

We may require photo or video evidence of the defect to process your claim.

Warranty Remedies:

If your item is found to be defective under warranty, we will repair, replace, or provide a refund for the defective item, at our discretion.

If a replacement is not available, a refund will be issued for the original purchase price of the item.

Return Shipping:

Customers are responsible for return shipping costs for warranty claims.

We recommend using a trackable shipping service for returns, as we cannot guarantee that we will receive your returned item.

Contact Us:

If you have any questions about our warranty policy or need to make a warranty claim, please contact our customer service team for assistance.