Shipping policy
Delivery Policy
At CarTek, we strive to provide fast and reliable delivery service to our customers. Please read the following information to understand how we process and deliver your orders:
Processing Time:
- Orders are typically processed within 1-3 business days after payment confirmation.
- During peak seasons or promotions, processing times may be slightly longer.
Delivery Time:
- Delivery times vary depending on your location and the shipping method chosen.
- Standard delivery Islandwide typically takes 3-5 business days.
Shipping Methods:
- Standard Shipping costs are calculated based on the weight of your order and the shipping destination.
- All Cash on Deliveries orders will be completed within 7-14 days (+/-). We recommend that you pay Prepaid and get your order delivered faster
Tracking Your Order:
- Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
- You can track your order using the tracking number on our website or the courier's website.
Delivery Issues:
- If you encounter any issues with your delivery, please contact our customer service team for assistance.
- We will investigate the issue and work to resolve it as quickly as possible.
Returns and Refunds:
- Please refer to our Returns Policy for information on returning items and requesting refunds.